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Privacy Policy

We are delighted that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We therefore inform you about which of your personal data we collect when you visit our website and for what purposes it is used. This privacy policy applies to the ARTELIA GmbH website, i.e. the German-language subdomain https://www.de.arteliagroup.com, and does not apply to the English-language main domain https://www.arteliagroup.com.

Who is responsible and how can I contact them?

Responsible party

The responsible party within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

ARTELIA GmbH
Alter Teichweg 23 a
22081 Hamburg
Germany

Telephone: +49 (0)40 63 64 62 -585
Fax: +49 (0)40 63 64 62 -49
Email: contact@de.arteliagroup.com
Website: https://www.de.arteliagroup.com

Data protection officer

The appointed data protection officer of the responsible party is:

Secom IT GmbH
Nienburger Straße 9d
27232 Sulingen
Germany

Tel: 04271 9473 800
Email: datenschutz@secom-it.de
Website: secom-it.de

General information on data processing

1. Scope of processing personal data
We process our users’ personal data to the extent necessary to provide a functional website and our content and services, and to optimise our online offering. The processing of our users’ personal data is carried out regularly only with the user’s consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.
2. Legal Basis for the Processing of Personal Data
Where we obtain the consent of the data subject for processing operations involving personal data, Article 6(1)(a) of the GDPR serves as the legal basis. For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual measures.
Where the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6(1)(c) of the GDPR serves as the legal basis. In cases where vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party, and the interests, fundamental rights, and freedoms of the data subject do not override the first-mentioned interest, Article 6(1)(f) of the GDPR serves as the legal basis for processing.

3. Data Deletion and Storage Duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also occur if provided for by European or national legislators in EU regulations, laws, or other provisions to which the controller is subject.
Blocking or deletion of data also occurs when a storage period prescribed by the aforementioned regulations expires, unless further storage of the data is necessary for the conclusion or fulfillment of a contract.

Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device. The following data is collected:

Information about the browser type and version used
The user’s operating system
The user’s internet service provider
The user’s IP address
Date and time of access
Websites from which the user’s system accesses our website
Websites accessed by the user’s system via our website

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal Basis for Data Processing
The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR.
3. Purpose of Data Processing
Temporary storage of the IP address by the system is necessary to deliver the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
Storage in log files is carried out to ensure the functionality of the website. Additionally, the data helps us optimize the website technically and ensure the security of our IT systems. The data is not evaluated for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing under Article 6(1)(f) of the GDPR.
4. Duration of Storage
The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. In the case of data collection for website provision, this occurs when the session ends.
In the case of log file storage, this occurs after no more than seven days. Further storage is possible. In this case, the IP addresses of users are deleted or anonymized so that assignment to the accessing client is no longer possible.
5. Possibility of Objection and Removal
The collection of data for website provision and the storage of data in log files is essential for the operation of the website. Therefore, the user has no possibility to object.

Use of Cookies

1. Description and Scope of Data Processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.
We use cookies to make our website functional. Some elements of our website require that the accessing browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:

Language settings
Log-in information

We also use cookies on our website that enable analysis of users’ browsing behavior.
The following data may be transmitted in this way:

Entered search terms
Frequency of page views
Use of website functions

When accessing our website, users are informed about the use of cookies for analysis purposes and their consent to the processing of personal data used in this context is obtained. A reference to this privacy policy is also made in this context.
2. Legal Basis for Data Processing
The legal basis for the processing of personal data using cookies for analysis purposes is Article 6(1)(a) of the GDPR, provided the user has given consent.
The legal basis for the processing of personal data using technically necessary cookies is otherwise Article 6(1)(f) of the GDPR.
3. Purpose of Data Processing
The purpose of using technically necessary cookies is to enable the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We require cookies for the following applications:

Adoption of language settings
Log-in information

The user data collected by technically necessary cookies is not used to create user profiles.
The use of analysis cookies is intended to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can continuously optimize our offering.
4. Duration of Storage, Objection and Removal Options
Cookies are stored on the user’s computer and transmitted to our site. Therefore, as a user, you have full control over the use of cookies. You can deactivate or restrict the storage of cookies by changing the settings in your internet browser. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website fully.

Contact Form and Email Contact

1. Description and Scope of Data Processing
Our website includes a contact form that can be used for electronic communication. If a user chooses to use this option, the data entered into the input fields is transmitted to us and stored. This data includes:

Name
Email address
Subject
Message

At the time the message is sent, the following data is also stored:

The user’s IP address
Date and time of submission

During the sending process, the user’s consent to data processing is obtained, and reference is made to this privacy policy.
Alternatively, contact can be made via the provided email address. In this case, the personal data transmitted with the email is stored.
No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal Basis for Data Processing
The legal basis for processing the data is Article 6(1)(a) of the GDPR.
The legal basis for processing data transmitted via email is Article 6(1)(f) of the GDPR. If the email contact is aimed at concluding a contract, an additional legal basis for processing is Article 6(1)(b) of the GDPR.

3. Purpose of Data Processing
The personal data from the input fields is used solely to process the contact request. In the case of contact via email, this also constitutes the necessary legitimate interest in processing the data.
The additional personal data collected during the sending process is used to prevent misuse of the contact form and to ensure the security of our IT systems.

4. Duration of Storage
The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the contact form and data sent via email, this is the case when the respective conversation with the user has ended. The conversation is considered ended when it can be inferred from the circumstances that the relevant matter has been conclusively resolved.
The additional personal data collected during the sending process is deleted after a maximum of seven days.

5. Right to Object and Removal Option
The user may revoke their consent to the processing of personal data at any time. If the user contacts us via email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of the contact will be deleted in this case.

Rights of the Data Subject

If your personal data is being processed, you are considered a data subject within the meaning of the GDPR, and you have the following rights vis-à-vis the controller:

1. Right of Access
You may request confirmation from the controller as to whether personal data concerning you is being processed.
If such processing is taking place, you may request access to the following information:

The purposes for which the personal data is being processed;
The categories of personal data being processed;
The recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;
The planned duration of storage of the personal data concerning you, or, if specific information is not available, the criteria used to determine the storage period;
The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller, or a right to object to such processing;
The existence of a right to lodge a complaint with a supervisory authority;
All available information about the source of the data, if the personal data was not collected from the data subject;
The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR, and—at least in these cases—meaningful information about the logic involved, as well as the significance and intended consequences of such processing for the data subject.

You also have the right to request information on whether personal data concerning you is transferred to a third country or an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. Right to Rectification
You have the right to obtain from the controller the rectification and/or completion of personal data concerning you, if it is inaccurate or incomplete. The controller must carry out the rectification without undue delay.

3. Right to Restriction of Processing
You may request the restriction of processing of personal data concerning you under the following conditions:

If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
The processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
The controller no longer needs the personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims;
If you have objected to processing pursuant to Article 21(1) GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.

Where processing of personal data concerning you has been restricted, such data—apart from being stored—may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been imposed under the above conditions, you will be informed by the controller before the restriction is lifted.
4. Right to Erasure (“Right to be Forgotten”)
a) Obligation to Erase
You may request the controller to erase personal data concerning you without undue delay, and the controller is obliged to erase this data without undue delay if one of the following reasons applies:

The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
You withdraw your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
The personal data concerning you has been unlawfully processed.
The erasure of the personal data concerning you is required to comply with a legal obligation under Union or Member State law to which the controller is subject.
The personal data concerning you was collected in relation to the offer of information society services pursuant to Article 8(1) GDPR.

b) Notification to Third Parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) GDPR, the controller shall, taking into account available technology and implementation costs, take reasonable steps, including technical measures, to inform other controllers processing the personal data that you, as the data subject, have requested the erasure of all links to, or copies or replications of, such personal data.

c) Exceptions
The right to erasure does not apply to the extent that processing is necessary:

For exercising the right of freedom of expression and information;
For compliance with a legal obligation that requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
For reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;
For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in section 4(a) is likely to render impossible or seriously impair the achievement of the objectives of that processing;
For the establishment, exercise, or defense of legal claims.

d) Right to Notification
If you have exercised your right to rectification, erasure, or restriction of processing with the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed by the controller about these recipients.

e) Right to Data Portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, where:

The processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR; and
The processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The rights and freedoms of others must not be adversely affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
f) Right to Object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions.
The controller shall no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
You may exercise your right to object in the context of the use of information society services – notwithstanding Directive 2002/58/EC – by automated means using technical specifications.

g) Right to Withdraw Consent
You have the right to withdraw your data protection consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

h) Automated Individual Decision-Making, Including Profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

Is necessary for entering into, or the performance of, a contract between you and the controller;
Is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
Is based on your explicit consent.

However, such decisions must not be based on special categories of personal data referred to in Article 9(1) GDPR unless Article 9(2)(a) or (g) GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests have been taken.
In cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view, and to contest the decision.

i) Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

Integration/Use of Google and Other Services

1. Google Maps
The map service provider for Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”). Data processing is carried out by Google under its own responsibility. Further information on data processing and possible transfers of personal data to third countries (e.g., the USA) by Google can be found in Google’s privacy policy:
👉 https://policies.google.com/privacy
The legal basis for the transfer of personal data to Google is your consent pursuant to Article 6(1)(a) GDPR.
Please note that you can revoke your consent regarding the integration of Google Maps at any time by clicking the lock icon on the displayed map.
Further information on data processing by Google Maps is available in Google’s terms of use:
👉 https://www.google.com/help/terms_maps/
3. Google CDN
Type and Scope of Processing
We use Google CDN to properly deliver the content of our website. Google CDN is a service provided by Google Ireland Limited, which functions as a Content Delivery Network (CDN) on our website.
A CDN helps deliver content from our online offering—especially files such as graphics or scripts—more quickly using regionally or globally distributed servers. When you access this content, a connection is established to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and your IP address and possibly browser data such as your user agent are transmitted. These data are processed solely for the purposes mentioned above and to maintain the security and functionality of Google CDN.
Purpose and Legal Basis
The use of the Content Delivery Network is based on our legitimate interests, i.e., interest in secure and efficient delivery and optimization of our online offering pursuant to Article 6(1)(f) GDPR.


Storage Duration
The specific duration of data storage is determined by Google Ireland Limited and is beyond our control. For more information, please refer to the Google CDN privacy policy: https://policies.google.com/privacy
Note:
Data may also be transferred to Google servers in the USA and potentially processed by Google for its own purposes. It cannot be ruled out that government authorities in the USA may access this data. Since we have activated IP anonymization on our website, your IP address is shortened by Google within member states of the European Union before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. As the USA does not generally offer a level of data protection comparable to that of the EU, we have contractually agreed with Google to apply the Standard Contractual Clauses published by the European Commission. This ensures the best possible protection for your personal data.

4. Google Fonts
Type and Scope of Processing
We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offering. To retrieve these fonts, a connection is established to servers of Google Ireland Limited, during which your IP address is transmitted.
Purpose and Legal Basis
The use of Google Fonts is based on our legitimate interests, i.e., interest in consistent presentation and optimization of our online offering pursuant to Article 6(1)(f) GDPR.
Storage Duration
The specific duration of data storage is determined by Google Ireland Limited and is beyond our control. For more information, please refer to the Google Fonts privacy policy: https://policies.google.com/privacy
5. Google reCAPTCHA
Type and Scope of Processing
We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service provided by Google Ireland Limited and helps us determine whether a contact request is made by a human or by an automated program. When you access this content, a connection is established to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and your IP address and possibly browser data such as your user agent are transmitted. Additionally, Google reCAPTCHA records the user’s time spent on the site and mouse movements to distinguish automated requests from human ones. These data are processed solely for the purposes mentioned above and to maintain the security and functionality of Google reCAPTCHA.
Purpose and Legal Basis
The use of this service is based on our legitimate interests, i.e., to protect form submissions pursuant to Article 6(1)(f) GDPR.
Storage Duration
The specific duration of data storage is determined by Google Ireland Limited and is beyond our control. Further information can be found in the Google reCAPTCHA privacy policy:
👉 https://policies.google.com/privacy?hl=en-US

6. Google Analytics
Type and Scope of Processing
Google Analytics is a web analytics service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. It processes user data such as IP addresses, device settings (browser, operating system), and behavioral data (page views, time spent) to analyze user behavior and improve website performance. These data are typically transferred to Google servers in the USA and stored there. The scope of data processing is limited by data minimization measures such as IP anonymization and the deactivation of features like Google Signals.
Purpose and Legal Basis
The service is used for marketing and analytics purposes pursuant to Article 6(1)(a) GDPR.
Technologies Used
The following technologies are used by this service to collect data. Typical technologies include cookies and pixels placed in the browser:

Cookies
Pixels
JavaScript

Data Collected
The following list includes all (personal) data collected by or through the use of this service:

Click path
Date and time of visit
Device information
Location information
IP address
Pages visited
Referrer URL
Browser information
Hostname
Browser language
Browser type
Screen resolution
Device operating system
Interaction data
User behavior
Visited URL
Cookie ID

Storage Duration
The retention period depends on the type of data stored. Each user can choose how long Google Analytics retains data before it is automatically deleted.
Further information can be found in the Google Analytics privacy policy:
👉 https://support.google.com/analytics/answer/6004245?hl=de

2. Font Awesome CDN
Nature and Scope of Processing
We use Font Awesome CDN to properly deliver the content of our website. Font Awesome CDN is a service provided by Fonticons, Inc., which functions as a Content Delivery Network (CDN) on our website.
A CDN helps deliver content from our online offering—especially files such as graphics or scripts—more quickly using regionally or globally distributed servers. When you access this content, a connection is established to servers of Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, MA 02140, USA, and your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the purposes mentioned above and to maintain the security and functionality of Font Awesome CDN.
Purpose and Legal Basis
The use of the CDN is based on our legitimate interests, i.e., interest in secure and efficient delivery and optimization of our online offering pursuant to Article 6(1)(f) GDPR.
Storage Duration
The specific duration of data storage is not within our control and is determined by Fonticons, Inc. Further information can be found in the Font Awesome CDN privacy policy:
👉 https://cdn.fontawesome.com/privacy